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Orders

From quotation to payment, without retyping

Order management software for Indian MSMEs: quotations, sales orders, delivery challans, GST invoices, payments and returns, all drawing from the same stock.

What goes wrong today

  • The same order typed into a quote, a bill and a register with mistakes at every step
  • Sales promised from stock that is already committed so a delivery slips
  • Payments tracked in a notebook so overdue invoices are found late
  • Returns handled on paper with no link back to the invoice they came from
IN THIS VIDEO
  • Adding a business customer with PAN, GST number and a credit period
  • A quotation with a valid-until date, turned into a live order with everything carried across
  • A direct order for a repeat customer, then a delivery challan with vehicle number and transporter
  • An invoice prefilled from the order, and a payment recorded by UPI
  • A return against the invoice, with the refund worked out
Watch Sales: from quote to cash

How a sale works in Centrik

  1. 1

    Quote the customer

    Create a quotation with a valid-until date and payment terms. Centrik works out the GST, and you can move it on to a proforma invoice or a sales order without re-entry.

  2. 2

    Take the order

    Turn the accepted quote into a sales order, or raise a direct order for a repeat customer. Pick the location it ships from, and the order draws on that location's stock.

  3. 3

    Deliver the goods

    Cut a delivery challan from the order with the ship-to address, vehicle number and transporter, so the goods can be traced.

  4. 4

    Invoice and get paid

    Raise the GST invoice from the same order, with customer, items, tax and your bank details prefilled. Record the payment against it with a transaction reference.

What you get with orders

Quotes and orders

  • Quote, proforma invoice, sales order and tax invoice without re-entry
  • Direct orders for repeat customers, with no quote needed
  • Upload a customer PO to fill in the order, or an offline bill to fill in the invoice
  • Multiple selling price lists by sales channel

Pricing and tax

  • Percentage or amount discounts by product, category or order value, applied automatically
  • Automatic CGST, SGST or IGST split based on HSN/SAC code and buyer state
  • GST invoices with the customer's GSTIN and billing details filled in. How GST is split

Delivery and counter sales

  • Delivery challans for goods that move without an invoice: job work, supply on approval or line sales, with returns tracked back in
  • A dedicated point-of-sale screen for walk-in and counter sales
  • Stock is reserved and deducted from the location the order ships from

Payments and returns

  • Record payments against invoices with the method and transaction reference
  • File a return against any invoice, item by item, and refund the customer or issue a credit note
  • Set how many days after the invoice date returns are allowed, or leave it unrestricted
  • See what customers owe, by age, in Reporting

Keep reading

Frequently Asked Questions

No. You can go from quote to proforma to sales order to invoice, or raise a direct order and invoice it straight away.

See your own sales in Centrik.

Book a 30-minute demo and we'll walk through a quote, an order and an invoice using your products and customers.